In this paper, we carry out an empirical study for the Tunisian market to shed light on the question whether the observed shift into non-interest income activities improves performance of commercial banks. Our main results can be summarised in three statements: banks diversified across both...

Indian banking is undergoing major transformation since the financial sector reforms in 1990s. The objective of this paper is to investigate the extent to which global financial crisis has affected the efficiency of Indian banks. We measure production efficiency through application of data...

In this paper, we carry out an empirical study for the Tunisian market to shed light on the question whether the observed shift into non-interest income activities improves performance of commercial banks. Our main results can be summarised in three statements: banks diversified across both...

This paper investigates the performance of information technology (IT) investments in a sample of 15 Tunisian banks over the period 1998–2009. We employ the standard Stochastic Frontier Approach on panel data to generate estimates of cost efficiencies. The study is enhanced by a comparison...

This paper investigates the business value of IS/IT investments in the Financial Services Sectors (FSS) in Australia using a case study methodology to develop and refine a conceptual model of the relationship between IS/IT investment and organisational performance. The conceptual model has four...

This article presents preliminary results of research into the relationship between IS/ITinvestment and organisational performance in the Financial Services Sector (FSS). Thisresults presented in this paper are from the first case in a series of six separate cases withinthe Australian FSS. Case...

Developing Information Systems (IS) skills for a company's workforce has always been challenging, but global sourcing growth has caused the determination of needed IS skills to be more complex. The increased use of outsourcing to an IS service provider and from high-wage regions to low-wage...

Despite considerable empirical research, results on the relationships among constructs related to information system (IS) success, as well as the determinants of IS success, are often inconsistent. A comprehensive understanding of IS success thus remains elusive. In an attempt to address this...

В статье рассмотрены сущность, принципы, требования и этапы внедрения информационных систем управления на отечественных предприятиях, а также основные причины...