Based on surveys of important innovations in the Chinese automobile industry, we divide the evolution of the automobile industry into three stages. We construct a conceptual model for the sectoral innovation system and utilize this model to analyse the main mechanisms of interaction in the...

Service-based differentiation competitive strategy has been hugely adopted by manufacturing firms in both developing and developed countries, which would influence firm performance and resource allocation mode. Against the background of developing countries such as China, this empirical study...

This study empirically examines the impact of service innovation on performance in developing countries such as China. We construct a more integrative model linking service innovation, service quality and performance and collect 277 samples in the Chinese tourism sector. The findings are: First,...

As a result of the continued increase in travel demand coupled with the need for tighter security and inspection procedures after September 11, border crossing delay has recently become a critical issue with tremendous economic and social costs. The current paper develops multi-server queuing...