Chen, Chao C.; Saparito, Patrick; Belkin, Liuba - In: Journal of Trust Research 1 (2010) 1, pp. 85-106
<title>Abstract</title> Trust researchers have called for additional work examining trust breaches and trust erosion, as well as an explicit inclusion of affect in trust models. This paper directly responds to these calls. Based on a critical analysis and extension of Mayer, Davis and Schoorman's (1995)...