M<sc>assini</sc> S. and M<sc>iozzo</sc> M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, <italic>Regional Studies</italic>. Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services. It...

We propose a conceptual framework to analyze technology adoption in mega infrastructure projects, and assess their potential to innovating large socio-technical systems. Drawing on an in-depth empirical analysis of Heathrow airport's Terminal 5 project, we find that innovation hinges on...

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

M assini S. and M iozzo M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, Regional Studies . Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services....

This paper studies the co-evolution of firm boundaries and capabilities by examining the influence and interplay of process commoditization, changing external availability of capabilities and firm specific paths of governance decisions, along with strategic drivers guiding these decisions. We...

Recent writing on contemporary organisations is suggestive of extensive moves to create more responsive and flexible firms. Such claims often rest on studies of exceptional organisations or atypical sectors. Drawing on large-scale surveys of organisational innovations in Europe and Japan, this...