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Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 22 (2010) 1, pp. 26-41
Persistent link: https://www.econbiz.de/10008352814
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Process Management 1-2-3 a maturity model and diagnostics tool
Cronemyr, Peter; Danielsson, Mikael - In: Total quality management & business excellence : an … 24 (2013) 7, pp. 933-944
Persistent link: https://www.econbiz.de/10010142511
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From expectations and needs of service customers to control chart specification limits
Gregorio, Ruben; Cronemyr, Peter - In: The TQM journal : the international review of … 23 (2011) 2, pp. 164-179
Persistent link: https://www.econbiz.de/10008851392
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Knowledge Overlapping Seminars: Conversational Arenas Supporting Joint Directed Action in Projects - A designed conversational seminar can lead to the shared understanding of a pro...
Mauléon, Christina; Cronemyr, Peter - In: Quality management journal : QMJ 18 (2011) 3, pp. 33-52
Persistent link: https://www.econbiz.de/10009185114