Emerging technologies like sensors, mobile devices and internet-of-things enable a new range of smart home services that go beyond simple home automation. The service platforms, on which these services run, are highly disparate based on different technological as well as organizational...

Four billion people at the base of the economic pyramid live on incomes below $3000 a year in local purchasing power, and more often than not, lack consistent access to services, such as water, healthcare, banking or agricultural know-how. Rapid advances in mobile technology offer the potential...

In this paper, we examine why mobile R&D prototypes are not being implemented. To do so, we formulated propositions, moving from a macro-economic view on innovation, via innovation strategies to explanations that focus on artifact design and the underlying business models. We concluded that in...

Literature on business models deals extensively with how to design new business models, but hardly with how to make the transition from an existing to a newly designed business model. The transition to a new business model raises several practical and strategic issues, such as how to replace an...

Promoting New Telecom Infrastructures examines how current telecom infrastructures are transforming from dedicated networks supporting either voice, data or broadcasting services to converged networks that support a wide variety of communication services, often denoted as Next Generation...

While most user studies on mobile telecommunications focus on adoption of services, preferences in the use of data networks has hardly been studied. In this paper, we analyse data collected directly on smartphones to study preferences of users between cellular and WiFi networks. Moreover, we...

Service innovation often requires multiple organizations to work together in complex, dynamic networks. Existing literature shows that mechanisms like trust, power and contracts govern activities in organizational networks. Scholars rarely study how such a mix of mechanisms evolves over time,...