The goal of the article lies in development of an approach to assessment of quality of state services using example of … law-enforcement activity. In the result of the study the article offers a concept of assessment of quality of law …-enforcement activity. While developing the concept, the article takes into account specific features of quality assessment, since results …

making top management more responsible in taking full value of the human resource with the purpose of increasing the quality …

Quality is considered to be the key of competitiveness in the European Union space. The European economy confronts in … represented by the competitiveness development, as an essential way to improve the standards concerning the life quality, in the …. Communication represents the way in which the new vision of European quality will contribute to the development of Europe …

Quality became the management imperative in the last time and will continue to be the key to success in the future. We … often see the words “quality first”, and demands for quality invade every sphere of activity, from the motor vehicles we …. Quality represents the goal of every business and it is focused on the customer. Satisfying the requirements of the customer …