This paper studies current trends in the teaching of operations management. Research questions focus on how well operations management curriculum in American business schools match employersÕ perceptions of required skills. Through surveys of both universities and business firms, we assess the...

Rapidly rising healthcare costs, partially due to preventable medical errors, have led hospitals to redouble their process improvement (PI) efforts. The purpose of this paper is to examine how PI initiatives mediate the effect of medical error sources to enhance three hospital outcomes (patient...