The paper analyses the extent to which information technology is used in European developed and post-communist countries. Indicators such as internet usage, e-commerce and e-government are used to measure the gap between European developed and post-communist countries. Special focus is given to...

The development of information and telecommunications technology has been a breakthrough in the economy and social life. Both modern and traditional sectors of the economy rely on ICT to manufacture new or much improved products and to modify and improve various types of services, e.g....

<p>The development of information and telecommunications technology has been a breakthrough in the economy and social life. Both modern and traditional sectors of the economy rely on ICT to manufacture new or much improved products and to modify and improve various types of services, e.g....</p>

This paper discusses the impact of electronic commerce on the private sector of developing countries and outlines the potential role of the Inter American Development Bank in promoting the use of ICT by small and medium businesses. Information Technology is also reshaping other sectors that are...

In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...

In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...

New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...

Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online...

In this paper, we examine the impact of information and communications technologies (ICT) on government departments/agencies and the contribution of external agents to change and development programs. We present empirical evidence of externally facilitated change to mindsets and patterns of...

Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring even in early phases like requirements analysis. Additionally, the...