Walshe, Kieran; Harvey, Gill; Hyde, Paula; Pandit, Naresh - In: Public Money & Management 24 (2004) 4, pp. 201-208
<title/> As the performance of public services is increasingly scrutinized, it is now commonplace for some schools, hospitals, local authorities and other public organizations to be deemed ‘failing’ and for attempts to be made at creating a turnaround in their performance. This article explores the...