We consider a real problem faced by a large company providing repair services of office machines in Santiago, Chile. In a typical day about twenty technicians visit seventy customers in a predefined service area in Santiago. We design optimal routes for technicians by considering travel times,...

In spite of its tremendous economic significance, the problem of sales staff schedule optimization for retail stores has received relatively scant attention. Current approaches typically attempt to minimize payroll costs by closely fitting a staffing curve derived from exogenous sales forecasts,...

The paper presents the idea of reference model of project prototyping problem for the projects that are at risk of failure. The hierarchical structure of declarative model connects two fields: functionalities of a typical service enterprise and management system of project execution in the...

This paper investigates the constraints handling technique (CHT) in algorithms of the constrained multi-criteria optimization problem (CMOP). The CHT is an important research topic in constrained multi-criteria optimization (MO). In this paper, two simple and practicable CHTs are proposed, where...

This paper deals with energy-related job scheduling for a foundry, in order to minimise the electricity bill. Accounting for energy and human resource constraints leads to better solutions in terms of cost and overall energy consumption. We propose a hybrid heuristic based on a two-step...

This study presents a constraint programming (CP) model for the quay crane scheduling problem (QCSP), which occurs at container terminals, with realistic constraints such as safety margins, travel times and precedence relations. Next, QCSP with time windows and integrated crane assignment and...

Intentional islanding of a power system can be an emergency response for isolating failures that might propagate and lead to major disturbances. Some of the islanding techniques suggested previously do not consider the power flow model; others are designed to minimize load shedding only within...

We consider a scheduling problem arising in the mining industry. Ore from several mining sites must be transferred to ports to be loaded on ships in a timely manner. In doing so, several constraints must be met which involve transporting the ore and deadlines. These deadlines are two-fold: there...