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: Satisfaction, Commitment, Trust, and Future Purchasing Intentions. In order to achieve this aim, a Model for the Management of … results in terms of future attendance intentions amongst consumers is Commitment. This empirical work focuses on the services …
Persistent link: https://www.econbiz.de/10009023999
modify the probability of the hotel being chosen. More precisely, we seek to better understand the antecedents of commitment … and trust and look at how these factors influence customer loyalty and thus determine the impact of loyalty schemes. Our …
Persistent link: https://www.econbiz.de/10010860503
. More precisely, we seek to better understand the antecedents of commitment and trust and look at how these factors …
Persistent link: https://www.econbiz.de/10010754817
reputaci¢n, las emociones y la confianza en la intenci¢n de compra de los consumidores de un destino tur¡stico. Desarrollamos … notoriedad del destino como el agrado y la confianza del consumidor respecto del destino resultan determinantes de la intenci … reputation, emotions and trust play in the consumer?s intention to go to a tourist destination. A multidisciplinary theoretical …
Persistent link: https://www.econbiz.de/10005612027
of job satisfaction and organizational commitment are found in the groups with higher IMO. … encuentran mayores niveles de satisfacción laboral y de compromiso organizacional en los grupos con mayor OMI. / Internal …
Persistent link: https://www.econbiz.de/10011262772
intentions (satisfaction), and for reducing consumer activism (satisfaction and trust). Relationship commitment was found to be … dimensions; satisfac tion, trust and commitment, within the travel industry. The impact of these three dimensions on consumer … is particularly important for relationship satisfaction and trust, which are in turn important for positive behavioural …
Persistent link: https://www.econbiz.de/10009438100
Over the years since airline deregulation five of the remaining U.S. legacy carriers lost money on mergers that cost them a total of $29.6 billion. The combined market cap of these carriers at the end of 2007 was $15.5 billion. In other words, their return on merger investments was -48%. Why?...
Persistent link: https://www.econbiz.de/10012723970
Improving business performance, profits, as well as economic growth in the globalisation age becomes vital for enterprises which efficiently and effectively foster and meet the reasonable expectancies of their stakeholders - consumers, employees, suppliers, investors, community and environment -...
Persistent link: https://www.econbiz.de/10012730206
Persuasion is a fundamental part of social activity, yet it is rarely studied by economists. We compare the traditional economic model, in which persuasion is communication of objectively valuable information, with a behavioral model, in which persuasion is an effort to fit the message into the...
Persistent link: https://www.econbiz.de/10012734984
Persistent link: https://www.econbiz.de/10012737388