All organisations, irrespective of size and type, need effective information security management (ISM) practices to protect vital organisational in- formation assets. However, little is known about the information security management practices of nonprofit organisations. Australian nonprofit...

There is great interest in the application of technological solutions driven by a thriving CRM industry. It has been shown the more effective the implementation of SFA, the greater its impact on increased sales performance. Previous research on SFA adoption has focused on the individual as the...

Our objective was to determine the factors that lead users to continue working with process modeling grammars after their initial adoption. We examined the explanatory power of three theoretical models of IT usage by applying them to two popular process modeling grammars. We found that a hybrid...

Technology Acceptance Model (TAM) is a model by Davis (1989) which was developed after improving his ideas previously-used in his doctoral dissertation that states the acceptance of the new technology of end-users can be formed by the aid of (1) Perceived usefulness and (2) Perceived ease of...

The utilization of information and communication technologies in support of teaching and learning is still on its way to expand its potentials in higher education. Facing different venues of course delivery, computer-mediated communication technologies seem to be the most efficient and...

This study was designed to analyse factors that influence customers' intention to adopt e-banking service channels in Ethiopia. A conceptual framework was designed by integrating variables from theory of planned behaviour, technology acceptance model, and previous studies. Through stratified...

Although internet banking promises several benefits to bank customers, the adoption of online banking services continue to be low especially in developing countries. Prior research has examined internet banking adoption as a classification problem with a focus on adopters and non-adopters using...

The technology acceptance model (TAM) has been well-known for decades. However, the global adoption of the Internet creates new interests in utilizing TAM in e-commerce and the post-consumption intention, especially in emerging markets. Data was collected from 758 online customers via a...

This paper examines the influence of perceived ease of use on personal use of the tax e-filing system in South Africa. Data was collected using in-depth interviews and a structured questionnaire. The findings show that higher levels of perceived ease of use are associated with personal use as...

In this paper, I analyse the impact that a perceived lack of an installed base has on the adoption of technological products. I use the Technology Acceptance Model (TAM), which considers perceived usefulness and ease-of-use as the central drivers of adoption and propose that the perceived lack...