The high cost of operating large computing installations has motivated a broad interest in reducing the need for human intervention by making systems self-managing. This paper explores the extent to which control theory can provide an architectural and analytic foundation for building...

This paper analyzes the relationship between private investment incentives and the speed at which information regarding investment becomes public. In a developed country context, public information plays a limited role in creating investment incentives. However, in an environment of rapid...

Department: Graduate School of Business.

We consider the problem of managing inventories and dynamically adjusting retailer prices in distribution systems with geographically dispersed retailers. More specifically, we analyze the following single item, periodic review model. The distribution of demand in each period, at a given...

Call centers usually handle several types of calls, but it is usually not possible or cost effective to have every agent be able to handle every type of call. Thus, the agents tend to have different skills, in different combinations. In such an environment, it is challenging to route calls...