This dissertation examines the interplay between claims and deductibles in homeowner's insurance. In the first essay, I examine the effect of marketing cues on asymmetric information. Economic theories of asymmetric information predict that customers who are more likely to file claims during the...

We examine whether the D-RLBO creates value by enhancing operating performance of units divested from corporations or whether the D-RLBO presents an opportunity for investor-managers to capture value by buying and selling into public markets those divested units that are operationally quite...

In many different managerial contexts, customers leave money on the table by, for example, their failure to claim rebates, use available coupons, and so on. This project focuses on a related problem faced by homeowners who may be reluctant to file insurance claims despite the fact their losses...

This article focuses on assessing item comparability in cross-national surveys by asking probing questions in Web surveys. The “civil disobedience” item from the “rights in a democracy” scale of the International Social Survey Program (ISSP) serves as a substantive case study. Identical...