For given external arrival process and given service-time distributions, the object is to determine the order of infinite-capacity single-server queues in series that minimizes the long-run average sojourn time per customer. We gain additional insight into this queueing design problem, and...

This paper discusses an approximation for single-class departure processes from multi-class queues: If the arrival rate of one class upon one visit to the queue is a small proportion of the total arrival rate there, then the departure process for that class from that visit should be nearly the...