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A Study an Unpleasant Banking Experiences and Complaint Behavior in Kazakhstan

Jugenissova, Radmila Salemovna; Yin-Fah, Benjamin Chan; … - In: International Journal of Asian Social Science 4 (2014) 7, pp. 835-843

Customer satisfaction is commonly discussed in various industries, but this paper one of very few studies which have investigated the unpleasant banking experiences and complaint behavior in Kazakhstan country. The data were collected through self-administered questionnaire, and distributed...

Persistent link: https://www.econbiz.de/10010949014

Disasters, Poverty, and Coping Strategies: The Framework and Empirical Evidence from Micro/Household Data - Philippine Case

Israel, Danilo C.; Briones, Roehlano M. - Philippine Institute for Development Studies (PIDS), … - 2014

This study analyzed the interactions between natural disasters and household poverty and discussed the coping strategies used by households in response to natural disasters in the Philippines. It used data from the 2011 CBMS Household Profile Survey for Pasay City, Metro Manila and results of...

Persistent link: https://www.econbiz.de/10011003960

Employment of Persons with Disabilities (PWDs) in the Philippines: The Case of Metro Manila and Rosario, Batangas

Mina, Christian D. - Philippine Institute for Development Studies (PIDS), … - 2013

Persons with disability (PWDs) are among the vulnerable groups in the country that need utmost attention from the government. This is perhaps the reason why the institutional and legal environment has been made favorable to this particular group, especially in the area of employment. However,...

Persistent link: https://www.econbiz.de/10011003974

Differential Impacts of Flood Hazards Among the Street Children, the Urban Poor and Residents of Wealthy Neighborhoods in Metro Manila, Philippines

Zoleta-Nantes, Doracie - In: Mitigation and Adaptation Strategies for Global Change 7 (2002) 3, pp. 239-266

Persistent link: https://www.econbiz.de/10005756050

Hair color and wages: Waitresses with blond hair have more fun

Guéguen, Nicolas - In: Journal of Behavioral and Experimental Economics … 41 (2012) 4, pp. 370-372

The effect of employees’ hair color on wages was experimentally tested in a tipping context. Waitresses in several restaurants were instructed to wear blond, red, brown or dark colored wigs. The effect of hair color on tipping according to patron's gender was measured. It was found that...

Persistent link: https://www.econbiz.de/10010597557

FAST-FOODS VERSUS RESTAURANTS. AN APPROACH FROM THE YOUNG PEOPLE’S PERSPECTIVE

UNTARU, Elena-Nicoleta; ISPAS, Ana - In: Management & Marketing 8 (2013) Special-Issue, pp. 395-402

-food, due to its ability to adapt its offer to them, by meeting their nutritional and socializing needs. The restaurant is …

Persistent link: https://www.econbiz.de/10011019870

PERCEIVED SERVICE QUALITY IN RESTAURANT SERVICES: EVIDENCE FROM MAURITIUS

Ramseook-Munhurrun, Prabha - In: International Journal of Management and Marketing Research 5 (2012) 3, pp. 1-14

The purpose of this study is to investigate service quality dimensions in restaurant services. The study examines the … influence of the service dimensions on customer satisfaction and behavioral intentions within the restaurant context in an …€™ restaurant service evaluations. Based on the analyses, three distinct dimensions were identified by the customers, Food Quality …

Persistent link: https://www.econbiz.de/10011205595

Skills Development Training Among Women Hospitality Industry Entrepreneurs in South Sudan

Brown, Desmond - In: Journal of Women's Entrepreneurship and Education (2014), pp. 173-187

This paper examines a women’s skills development training program in basic hospitality skills that was designed and facilitated with the cooperation of a multinational donor and its partners with an objective of promoting entrepreneurship among women in post war South Sudan. A brief review of...

Persistent link: https://www.econbiz.de/10010790614

The Impact of Price Reductions on Individuals' Choice of Healthy Meals Away from Home

Nordström, Jonas; Thunström, Linda - Nationalekonomiska Institutionen, Ekonomihögskolan - 2013

Food high in energy but low in nutritional value is an important contributor to several serious illnesses, and one type of food that is particularly high in energy but low in nutrition is food consumed away from home. In this paper, we examine the demand and willingness to pay for healthy,...

Persistent link: https://www.econbiz.de/10010734807

Gastronomía: el caso d ela calle Capón y el restaurante Wa Lok

Yamada, Gustavo - In: Generación de empleo en el Perú: seis casos recientes …

El auge de la gastronomía en el Perú tiene otras dimensiones. Además de la aparición en el Perú de restaurantes de alto nivel internacional orientados al turista y al residente de alto poder adquisitivo, también ocurren fenómenos de recuperación y crecimiento en sectores más...

Persistent link: https://www.econbiz.de/10010710227