It has become generally accepted that to maximise patronage, transit must take people to where they want to go in a timely and convenient fashion. The benchmark in this case may be the most attractive available alternative mode, such as the private car with its door-to-door high level of...

Industrial parks/areas are increasingly required to substantiate their environmental and sustainability performance with increasing pressures from both government and the community. In order to address these pressures the Kwinana industrial area in Western Australia has started the development...

Background: For many years, performance indicators have served as a valid instrument for the evaluation of the public sector quality and efficiency in the majority of developed countries. Such measurements allow internal and external evaluation of the efficiency of the budget and public...

The article investigates the main performance indicators took into consideration when the management is measuring the performance of the university. The study is based on interviews with top management and middle management at Romanian public universities. Thus, the paper uses a qualitative...

There is a growing body of research on the theory and practice of sustainable supply chain management (SSCM). However, relatively little research has been conducted on the extent to which corporations have integrated sustainability principles into the management of their supply chain and the...

The aim of this study is to enhance understanding of how performance measurement is practised in service firms. The multi-case study puts special emphasis on IT-related aspects of performance measurement and analyses the whole life cycle of a performance measurement system (PMS), starting with...

This paper attempts to: demonstrate that environmental impact constitutes part of an enterprise's competitiveness; convince the reader of the necessity for monitoring environmental impact; and outline how an enterprise can design a green performance measurement system. The argument about the...

Performance reporting involving performance indicators has been adopted by statutory bodies in Hong Kong and Singapore as a means of improving their accountability. This development has considerable promise, but how has it affected the autonomy of statutory bodies and has it benefited other...