The traditional production management strategy in paper manufacturing is based on a volume-intensive approach. This involves the measurement of overall performance or productivity, while aiming at a high level of capacity utilisation and minimum waste levels. This approach has proved successful...

Partnerships, alliances and other forms of inter-organisational collaborative arrangements are now a commonplace part of institutional life. One type of collaborative arrangement is the centre of excellence (CoE) concept. Despite aspirations to the contrary, there is substantial evidence that...