Sustainable development reflects an underlying tension to achieve economic growth whilst addressing environmental challenges, and this is particularly the case for the aviation sector. Although much of the aviation-related focus has fallen on reducing aircraft emissions, airports have also been...

This paper considers extant studies on crisis communications, crisis management and brand management and examines how British Airways react in order to protect the airline's brand when confronted with a crisis. Theory dictates that different strategies should be employed for different crisis...

The paper seeks to compare and contrast how different European Economic Area member states have adopted and made use of the public service obligation (PSO) mechanism in air transport. Analysis shows that there is considerable variation in the extent and way in which various countries have...

This paper investigates the relationship between governance structures and the market orientation of airports. The focus is on Europe's peripheral areas, where airports tend to be publicly owned and operated as an independent entity or as part of a regional or national airport system. This paper...

Scotland's location, limited population size and absence of major base carriers have served to constrain the development of direct international air services. Air service liberalisation has altered the degree to which different segments of the international passenger market are served at each...

The recent economic downturn took a severe toll on the aviation industry, leading to a significant contraction in air transport demand. In spite of that, airports' operating costs did not mirror the declining traffic trends and continued to increase during the same period. This paper sought to...

This paper reviews the existing literature on airport benchmarking. In addition to assessing the advantages and disadvantages of partial productivity measures (PPM), we also discuss parametric and non-parametric methods with reference to previous applications to the airport sector. Our...