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identify innovation capital (training and R&D density) and process capital (IT system sufficiency). The results show that human … capital has a direct impact on both innovation capital and process capital, which in turn affect customer capital, while …
Persistent link: https://www.econbiz.de/10005753719
identify innovation capital (training and R&D density) and process capital (IT system sufficiency). The results show that human … capital has a direct impact on both innovation capital and process capital, which in turn affect customer capital, while …
Persistent link: https://www.econbiz.de/10008539416
Persistent link: https://www.econbiz.de/10004140357
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