policy and benchmarking implications. Using Data Envelopment Analysis (DEA), the individual university's efficiency is …

Data envelopment analysis (DEA) has observed as a powerful instrument for benchmarking the performance of various … a milieu, an attempt for comparing and benchmarking various telecom service providers is of extreme relevance. This …

sector. These results suggest that capital costs should not be excluded from the benchmarking. The findings also highlight … the importance of establishing standard measures of capital costs for international benchmarking and incentive based …

context different costs of service quality are portrayed. In addition, benchmarking via Data Envelopment Analysis (DEA) is …

practices that lead to best performance. A customer quality defined standard has to be created by benchmarking the Information … (DEA) methodology is used as a benchmarking tool to locate a frontier which is then used to evaluate the efficiency of each …

(FM) benchmarking difficulties: FM performance benchmarking analysis is often unsophisticated, relying heavily on simple … development, FM strategy and planning. FM benchmarking with DEA can enhance continuous improvement in service efficiency and cost … saving. This will help reduce utility cost as well as pollution. This paper fills the gap in the research of FM benchmarking …

In 2011, the Brazilian Electricity Regulator (ANEEL) implemented a benchmarking model to evaluate the operational … efficiency of power distribution utilities. The model is based on two benchmarking methods: Data Envelopment Analysis (DEA) and …

operations research technique, to evaluate the relative financial strength of thirteen financial services firms by benchmarking …

detection and analysis of process inefficiency. The benchmarking of transactions reveals insights concerning the performance of … as well as the results of an application in a large organisation. The benchmarking approach is based on data envelopment …