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An exploratory study of innovation effectiveness measurement between Australian and Thai SMEs
Sawang, Sukanlaya; Unsworth, Kerrie L.; Sorbello, Tamma M. - 2006
medium sized companies in Australia and Thailand. We found that there were no differences in the metrics used by Australian … and Thai companies. In line with our hypotheses, we found that those SMEs that took a balanced approach were more likely …
Persistent link: https://www.econbiz.de/10009438347
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The balanced scorecard as performance measurement and personal development tool in a steel organisation / André van Staden.
Van Staden, André - 2009
The Balanced Scorecard (BSC) is a strategic management tool that provides the manager with a clear and concise picture of the business's health and progress in reaching the goals of the business (Norton & Kaplan, 1992: 71-79). The BSC is a set of financial and non-financial measures relating to...
Persistent link: https://www.econbiz.de/10009455969
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An Exploratory Study of Innovation Effectiveness Measurement in Australian and Thai SMEs
Sawang, Sukanlaya; Unsworth, Kerrie L.; Sorbello, Tamma M. - 2007
mediumsized companies in Australia and Thailand. We found that there were no differences in the metrics used by Australian and … Thai companies. In line with our hypotheses, we found that those SMEs that took a balanced approach were more likely to …
Persistent link: https://www.econbiz.de/10009483511
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Quality improvement and redesign of performance measurement systems: an application to the academic field
Franceschini, Fiorenzo; Turina, Elisa - In: Quality & Quantity: International Journal of Methodology 47 (2013) 1, pp. 465-483
The increasing competition both in the public and private sectors gave rise to a growing interest in quality improvement and in designing and implementing Performance Measurement Systems (PMS). Academic organizations also recognized the need for implementing performance measurement systems. Some...
Persistent link: https://www.econbiz.de/10010992946
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Performance topology mapping: understanding the drivers of performance
Silvestro, Rhian - In: International Journal of Production Economics 156 (2014) C, pp. 269-282
Understanding the drivers of performance is fundamental to the development of operations strategy and the effective management of operations. Emerging from the service management literature, the service profit chain is a framework which draws together many assumptions about the drivers of...
Persistent link: https://www.econbiz.de/10010906448
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Evaluating conflicting performance on driver and outcome measures: the effect of strategy maps
Mastilak, Christian; Matuszewski, Linda; Miller, Fabienne; … - In: Metrika 23 (2012) 2, pp. 97-114
This study examines how strategy maps affect balanced scorecard (BSC) evaluators’ assessments of managerial performance. We examine a setting in which managers achieve target levels of performance on driver measures but not outcome measures. Without a strategy map, the more evaluators believe...
Persistent link: https://www.econbiz.de/10010938245
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Performance Measurement Model – Developing and Testing a Measurement Model Based on the Simplifi ed Balanced Scorecard Method
Ćar, Muamer Bezdrob Mirha Bičo - In: Zagreb International Review of Economics and Business 15 (2012) Special Conference Issue, pp. 79-98
scorecard method, which would be simple enough to be easily implemented and used by a large number of companies. Along with a …, the corresponding model was specifi ed. For the purpose of model testing we used the data from companies’ balance reports …. The fi nal dataset includes 363 companies from the F B&H. Research results show that the fi nancial activities the …
Persistent link: https://www.econbiz.de/10011006981
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Performance outcomes of balanced scorecard application in hospital administration in China
LIN, Zhijun; YU, Zengbiao; ZHANG, Liqun - In: China Economic Review 30 (2014) C, pp. 1-15
This study investigates current status of balanced scorecard (BSC) application and its impact on hospital performance in China. A nationwide survey indicates that a large portion of Chinese public hospitals have adopted BSC in hospital administration at present. By applying univariate and...
Persistent link: https://www.econbiz.de/10010931695
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THE RELATIONSHIP BETWEEN STRUCTURAL EQUATION MODELING AND BALANCED SCORECARD: EVIDENCE FROM A SWISS NON PROFIT ORGANIZATION
Morard, Bernard; Stancu, Alexandru; Jeannette, Christophe - In: Review of Business and Finance Studies 3 (2012) 2, pp. 21-37
This paper studies the relationship between structural equation modeling and Balanced Scorecard in a Swiss non-profit establishment. Using financial and non-financial performance indicators collected directly from the organization, the paper proposes a rational construction and analysis of...
Persistent link: https://www.econbiz.de/10011212555
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From Performance Measurement to Strategic Management Model: Balanced Scorecard
SAVSAR, Cihat - In: Journal of Economic Development, Environment and People 4 (2015) 1, pp. 7-15
In Today's competitive markets, one of the main conditions of the surviving of enterprises is the necessity to have effective performance management systems. Decisions must be taken by the management according to the performance of assets. In the transition from industrial society to information...
Persistent link: https://www.econbiz.de/10011213337