Hernández, Blanca; Jiménez, Julio; Martín, M. José - In: Journal of Business Research 63 (2010) 9-10, pp. 964-971
This study analyzes the perceptions which induce customers to purchase over the Internet, testing the moderating effect of e-purchasing experience. We distinguish between two groups: (1) potential e-customers, who are considering making their first e-purchase, and (2) experienced e-customers,...