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Holschbach, Elmar
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of quality & reliability management
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Exploring quality management for business services from a buyer's perspective using multiple case study evidence
Holschbach, Elmar
;
Hofmann, Erik
- In:
International journal of operations & production …
31
(
2011
)
6
,
pp. 648-686
Persistent link: https://www.econbiz.de/10009029969
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Comparison of quality management for externally sourced business services
Holschbach, Elmar
- In:
International journal of quality & reliability management
30
(
2013
)
5
,
pp. 530-570
Persistent link: https://www.econbiz.de/10010121959
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