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Customer loyalty, retention, a...
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relationship marketing
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Kundenbindung
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Marketing
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Relationship marketing
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Economics
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Relationship Marketing
26
customer retention
24
RELATIONSHIP MARKETING
16
customer satisfaction
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trust
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МАРКЕТИНГ ОТНОШЕНИЙ
9
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8
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loyalty
7
service quality
7
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customer loyalty
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customer orientation
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customer equity
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marketing
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satisfaction
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Volle, Pierre
9
Dressler, Matthias
3
Monnot, Elisa
3
NEAGOE, Cristina
3
Reniou, Fanny
3
Verhoef, P.C.
3
Verhoef, Peter
3
Abeysekera, Nalin
2
Aleksander, Lotko
2
Boatwright, Peter
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Boier, Rodica
2
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2
Borle, Sharad
2
Bove, Liliana L
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Catoiu, Iacob
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Harvey, Michael
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Jallat, Frédéric
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Université Paris-Dauphine (Paris IX)
14
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
4
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Graduate School of Management, St. Petersburg State University
2
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
2
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Faculdade de Economia, Universidade Nova de Lisboa
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HAL
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International Institute of Social and Economic Sciences
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1
Sociedade Brasileira de Economia e Sociologia Rural - SOBER
1
Uppsala University, Department of Business Studies
1
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Economics Papers from University Paris Dauphine
13
Marketing Science
8
Journal of Business Ethics
5
Journal of Business Research
5
Apas Papers
4
ERIM Report Series Research in Management
4
Management Science
4
Ovidius University Annals, Economic Sciences Series
4
Research Paper / Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
4
Annals of Faculty of Economics
3
Brazilian Business Review
3
Holistic Marketing Management Journal
3
International Journal of Business Performance Management
3
International Journal of Financial Services Management
3
Tržište/Market
3
Вестник Омского университета. Серия «Экономика»
3
Annales Universitatis Apulensis Series Oeconomica
2
Annals of Spiru Haret University, Economic Series
2
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
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Construction Management and Economics
2
Global Business and Economics Review
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Holistic Marketing Management
2
International Business Review
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International Journal of Academic Research in Business and Social Sciences
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International Journal of Management and Marketing Research
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Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
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Journal of Information & Knowledge Management (JIKM)
2
MPRA Paper
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Management & Marketing
2
Manager Journal
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Organization and Management
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Quantitative Marketing and Economics
2
Revista Economica
2
Schwerpunkt Marketing / Arbeitspapiere
2
Studies and Scientific Researches. Economics Edition
2
TERRA ECONOMICUS
2
jbm - Journal of Business Market Management
2
Вестник Волгоградского государственного университета. Серия 3: Экономика. Экология
2
ИЗВЕСТИЯ САНКТ-ПЕТЕРБУРГСКОГО УНИВЕРСИТЕТА ЭКОНОМИКИ И ФИНАНСОВ
2
Общество: политика, экономика, право
2
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RePEc
185
USB Cologne (EcoSocSci)
58
BASE
29
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Gardez vos clients : 20 clés pratiques pour mieux fidéliser vos clients
Negrouche, Nasser
-
1999
Persistent link: https://www.econbiz.de/10004028568
Saved in:
2
Beziehungsmanagement : Kunden binden, nicht nur finden
Kunz, Hannes
-
1996
Persistent link: https://www.econbiz.de/10004300437
Saved in:
3
Verkaufsförderung mit Computer und Telefon : ein Praxisratgeber fürs Autohaus
Schragl, Erich
-
1995
Persistent link: https://www.econbiz.de/10004306414
Saved in:
4
Building brands directly : creating business value from customer relationships
Pearson, Stewart
-
1996
Persistent link: https://www.econbiz.de/10004306735
Saved in:
5
Kundenbindungssysteme im Investitionsgüterbereich : eine Untersuchung am Beispiel der Werkzeugmaschinenbranche
Wiechmann, Jan
-
1995
Persistent link: https://www.econbiz.de/10004243420
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6
Service recovery : fixing broken customers
Zemke, Ron
-
1995
Persistent link: https://www.econbiz.de/10004312581
Saved in:
7
Ein Ansatz zum Kundenbindungs-Management für Versicherer
Joho, Christoph
-
1996
Persistent link: https://www.econbiz.de/10004313119
Saved in:
8
The quest for loyalty : creating value through partnership
Reichheld, Frederick F.
(
contributor
)
-
1996
Persistent link: https://www.econbiz.de/10004319731
Saved in:
9
Mitgliedschaft als Instrument der
Kundenbindung
in Genossenschaftsbanken : Analysen zur
Kundenbindung
auf dem Bankenmarkt unter besonderer Berücksichtigung von Kreditgenossenschaft...
Hammerschmidt, Michael
;
Hellinger, Carsten
-
1998
Persistent link: https://www.econbiz.de/10004552289
Saved in:
10
Kundenbindung
durch Qualitätsmanagement in Einzelhandelsbetrieben
Wolf, Susanne
-
1997
Persistent link: https://www.econbiz.de/10004322617
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