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consumers' achievement of desired end-states of being. The results indicate how different electronic services create value for …
Persistent link: https://www.econbiz.de/10008539414
consumers' achievement of desired end-states of being. The results indicate how different electronic services create value for …
Persistent link: https://www.econbiz.de/10005753718
Identifying the impact of parental death on the well-being of children is complicated because parental death is likely to be correlated with other, unobserved, factors that affect child well-being. Population-representative longitudinal data collected in Aceh, Indonesia, before and after the...
Persistent link: https://www.econbiz.de/10010945343
This paper presents a new conceptual framework and practical solution for Customer Relationship Management(CRM) and E-Loyalty programs for cutting edge M-Commerce. CRM has come to the world of technology to help companies maximise technology usage. CRM means disciplined business strategy to...
Persistent link: https://www.econbiz.de/10009435014
and hotel occupancy. One important question to be considered is what determines consumers’ willingness to purchase in co … fit in this study has two key components which positively influence a consumer’s intention to purchase. Firstly, the … risk model the finding also indicates two key components which positively influence a consumer’s intention to purchase. The …
Persistent link: https://www.econbiz.de/10009448543
The purpose of this qualitative research is to explore the role of service quality on customers’ patronage decision of Malaysian health insurance products. Through a critical review of the literature about service quality and customers’ patronage intention this research proposed a...
Persistent link: https://www.econbiz.de/10010850288
This study evaluates major factors (i.e. service quality, brand perception and perceived value) affecting on customers’ satisfaction in e-banking service settings. This study also evaluates influence of service quality on brand perception, perceived value and satisfaction in e-banking....
Persistent link: https://www.econbiz.de/10010857648
values. This understanding is important however as consumers high in individual level collectivist values have been found to … make different brand choices than consumers low in individual level collectivist values. We develop and test theory that … between perceived value, perceived quality, brand trust and brand loyalty. The results show that consumers high in individual …
Persistent link: https://www.econbiz.de/10010906719
generic advertising of orange juice that have the greatest influence on consumers. Our analysis indicates that perceived value … effective when consumers view the content of the ads as genuine and relevant. …
Persistent link: https://www.econbiz.de/10010911072
generic advertising of orange juice that have the greatest influence on consumers. Our analysis indicates that perceived value … effective when consumers view the content of the ads as genuine and relevant. …
Persistent link: https://www.econbiz.de/10010911102