Bilateral deals for large clients or key account management (henceforth KAM) is traditionally justified in terms of the importance of a long-term association between a firm and such clients. However, in this paper we offer a different rationale for a seller to apply KAM to its large buyers. When...

The ISO 9001 quality management system (QMS) includes a method of continuous improvement put in place in 1994. Through this system, audits and reviews are performed to identify, correct and prevent problems. Although the method of continuous improvement, combined with adherence to annual quality...

This paper illustrates subsidiary evolution in a transition economy through the development of a multinational company’s Russian subsidiary. Building on the concept of subsidiary evolution, we analyze how knowledge transfer from headquarters and application of the subsidiary management’s...

The main objective of the article is to analyse the current state of the innovation activity among the Russian enterprises. The empirical evidence shows only 13% of the sample indicated that innovation is the first priority for the firm. We propose that the Russian Government designs innovation...

The unprecedented development of communication, transportation media and infrastructure, as well as the increase of the number and diversity of offers, within the context of growth of incomes of certain social categories, have facilitated during the last few years a significant increase of...

Manuscript Type: Literature review. Research Question/Issue: Over the last four decades, research on the relationship between boards of directors and strategy has proliferated. Yet to date there is little theoretical and empirical agreement regarding the question of how boards of directors...

Die vorliegende Studie untersucht die internationale Expansion der Pharmaindustrie in Österreich und stellt diese in den Kontext der zunehmenden weltwirtschaftlichen Verflech-tungen. Die Pharmaindustrie in Österreich besteht einerseits aus den Filialen einiger inter-national tätiger...

Many proponents of action research for democracy seem to presuppose that to anchor action research in democratic ideals is a sufficient base for action researchers to legitimate their democratic purposes and intentions. This article starts out from the presupposition that anchoring action...

This research attempts to explain reasons behind employment longevity on the basis of gender among the I.T staff. Previous empirical researches have confirmed the correlation between organisational commitment, job satisfaction, and organisational support programme. However, most researches were...

Internationalization, or the process of foreign market entry, has lately been a frequent topic of discussion. It is an essential phenomenon that has shaped the global economy over the past decades. At a micro level, internationalization can be a very effective tool for supporting sustainable...