The extent to which service quality is linked to satisfaction, value and behavioural outcomes continues to be debated in the literature. This research investigated two models involving the linkages between service quality, satisfaction, perceived value, repurchase intention and willingness to...

This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...

Basic component strategies of reformation of the financial system of Ukraine are resulted In the article, with the purpose of increase of its strength security.

This paper generalizes Moody's correlated binomial default distribution for homogeneous (exchangeable) credit portfolios, which was introduced by Witt, to the case of inhomogeneous portfolios. We consider two cases of inhomogeneous portfolios. In the first case, we treat a portfolio whose assets...

This paper examines an alternative approach to interest rate modeling, in which the nonlinear and random behavior of interest rates is captured by a stochastic differential equation evolving on a curved state space. We consider as candidate state spaces the matrix Lie groups; these offer not...