The objective of this paper is to describe and analyse with appropriate statistical models the links between work quality latent factors. Due to the complexity of the task, the analysis is carried out through a two-step approach: <list list-type="bullet"><list-item>In the first step, we construct some multidimensional measures of...</list-item></list>

In this paper we present a method to evaluate the quality of a rater’s judgement, which can integrate and enrich the use of inter-rater agreement as a reliability measure. Our proposal is an integrative one and evaluates the quality of a rater’s performance through an analysis of the profile...

In this paper we present a crisp-input/fuzzy-output regression model based on the rationale of generalized maximum entropy (GME) method. The approach can be used in several situations in which one have to handle with particular problems, such as small samples, ill-posed design matrix (e.g., due...

<em>Generalized maximum entropy and simple component analysis for the customer satisfaction analysis in the local public transportation. The experience of the AMTS company</em> (by Enrico Ciavolino, Luigi D’Ambra, Daniela De Franco). Objectives The necessity of developing an integrated system for...

Innovation virtuously impacts on the degree of international growth, which in turn positively influences innovation activities and then firms�™ performance (Filipescu et al., 2009). Many authors have tried to identify and explain the relationship between these two phenomena...

Quality of work has within a short time become a major subject of study and discussion in labour economy. Its quantification is a challenging task because it implies the translation of various subjective perceptions into a single objective measure (composite indicator). In this paper, the method...