Hwang, Bon-Gang; Thomas, Stephen; Degezelle, Deborah; … - In: Construction Management and Economics 26 (2008) 2, pp. 177-195
Benchmarking is a proven technique for improving project performance and, as such, is a critical component of any … mature project delivery system. Competitive benchmarking requires industry-specific metrics in absolute terms since processes … benchmarking. Developing such a framework enables the industry to measure project performance more accurately, get meaningful …