Holding a new promise for improving efficiency and quality and reducing cost, Health Information Technology (HIT) has become the latest national priority. Selecting three evidence-based national quality indicator systems/models as examples, this paper examines relationships between quality of...

The common argument for the small business is that there simply is no strategy; that small businesses react heuristically to events, guided by the whims and passions of the owner-manager. Strategy, however, can be looked at from a behavioural perspective, as opposed to the more normative...