Because of the heavy competition and uncertainty in market conditions, attainment of complete and certain information flow becomes harder for businesses. In such environments, decision making with fuzzy data is rather important. Problems’ structures in practice are usually complicated and they...

For a globalised supply chain to be responsive, the firm should have the ability to meet short lead times, respond to wide ranges of quantities demanded, handle a large variety of products, build highly innovative products and meet a very high service level. Vendor managed inventory (VMI) is one...

Globally, the reliance of large-scale industries (LSI) on suppliers' performance has increased. Majority of single tier managed small-scale industries (STSSI) in manufacturing sector are last tier ancillaries to LSIs. Implementing quality management system to fulfil the requirements of customers...

To explore the significant role of human resource practices in Indian software industry, in-depth interviews were conducted with heads and senior human resource managers. The interview questions for this study were structured broadly on human resource practices such as staffing, training and...

Accessing a hospital through the Emergency Department (ED) has become a subject of study for many researchers involved in pricing and resource allocation in healthcare. The research developed in this paper aims to measure the performance of the ED at Sfax Hospital as perceived by its patients....

Accessing a hospital through the Emergency Department (ED) has become a subject of study for many researchers involved in pricing and resource allocation in healthcare. The research developed in this paper aims to measure the performance of the ED at Sfax Hospital as perceived by its patients....

The free disposal hull (FDH) models are used as an alternative to data envelopment analysis (DEA) models for performance measurement and efficiency assessment. The conventional FDH models are used to evaluate the performance of a set of firms or decision-making units (DMUs) using deterministic...

Performance measurement (PM) is a combination of characteristics of a company that are numerically expressed. The aim of the PM is to provide a feedback about success of current activities and provide insight about future performance. Performance of a company depends on its vision and goals, so...

During recent years, the supply chain performance management has become a key strategic consideration. Many manufacturers seek to collaborate with their suppliers and customers in order to upgrade their competitiveness and management performance. Because of complexity, uncertainty and vagueness...