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between the dimensions of TQM and service quality. The results revealed that TQM dimensions such as leadership, strategic …
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selected TQM/HRM practices was partially correlated with the knowledge sharing behaviour, with leadership being the most … (TQM/HRM) practices on employees' knowledge sharing behaviour, with the Malaysian service organisations being the main … dominant factor. In terms of originality, this study has contributed in the advancement and enhancement of the TQM/HRM …
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