This study presents a model for evaluating the carbon and energy management performance of suppliers by using multiple-criteria decision-making (MCDM). By conducting a literature review and gathering expert opinions, 10 criteria on carbon and energy performance were identified to evaluate low...

Seen from the perspective of tourism potential, Cluj-Napoca, one of the main cities in Romania, taking into account several factors such as economics, education, recreational opportunities, green space, trade, healthcare and climate, has a comparative advantage because of the varied landscape...

Customer relationship management (CRM) has a growing popularity and is becoming one of the hottest academic and practical topics in the business field. In fact, due to the competitive environment, CRM is crucial and has become a niche for firm performance. However, there is limited research that...

This paper is focused on hotel customers' internal and external satisfaction. Some previous studies had only focused on the customers' external satisfaction and only a few studies had managed to link between the two variables. The study also looked into factors which may act as internal...

With rapid development since the 1970s, China is entering a period of social transformation, which not only creates favorable conditions for sustainable development but also presents new challenges. The transitional period in China is a stage in which two types of social transformation coexist,...

Recognizing the urgent need for sustainability, we argue that to move beyond the rhetoric and to actually realize sustainable development, it must be considered as a decision-making strategy. We demonstrate that sustainability assessment and sustainability indicators can be powerful...

Issues of European tourism industry have become to the fore in recent years, partly as a result of political and economic moves towards increasing European integration and unity. Having into considerations these facts, we propose in this article to analyze the importance of the tourism industry...

This paper reports progress in modeling recycling and remanufacturing processes within metropolitan regional economies at the micro and macro levels. The paper presents interim results from a multi-year, inter-institutional research project funded by the National Science Foundation. We identify...

The Hsinchu Science Park was established in Taiwan in the 1980s, replacing traditional industries with high value-added and technology-intensive industries. Taiwan has become one of the Newly-Industrialized Economies (NIEs). However, the continued expansion of high-tech enterprises in science...