Every organization is confronted by employee errors. Situational learning orientation may mitigate an employee's tendency to err. A situational learning orientation refers to the extent to which employees share the perception that there is an emphasis on improvement and on actively searching for...

Recent reports on patient safety in healthcare point to the high frequency of treatment errors. This study suggests a new theory of safety climate and brings empirical evidence that helps explain the occurrence of treatment errors. Four safety climate dimensions have been identified. They...

This study asserted that quality improvement (QI) requires the coexistence of two cultural values of innovation and attention to detail and proposed that their coexistence depends on the implementation of multiple QI practices. A longitudinal QI intervention, with five phases, consisting of...