Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

This conceptual paper aims to connect the concept of service platform business models to current theories in service science. The paper does this by first dividing the business models into four types according to their combinations of investments in front-end information and communications...

Chapters 1 and 2 of this report deal with the evolution of the media and contents sector towards a digital world, documenting the evolution of the strategy of the legacy players from a defensive behaviour to a more proactive one, striking deals with new entrants, creating new products online....

A general mistrust within the contactor and subcontractor companies has identified one of the significant barriers to derive benefits from true downstream supply chain integration. Using the general theory of trust in inter-organizational relations and conducting interviews, this research...

Numerous econometric models have been proposed for forecasting property market performance, but limited success has been achieved in finding a reliable and consistent model to predict property market movements over a five to ten year timeframe. This research focuses on office rental growth...

Accumulation is a fundamental process in dynamic systems: inventory accumulates production less shipments; the national debt accumulates the federal deficit. Effective decision making in such systems requires an understanding of the relationship between stocks and the flows that alter them....

In organisations decision makers act as information converters, receiving and translating information flows into managerial actions. A system dynamics approach identifies how streams of decisions and resources interact to produce behaviours recognised as problematic for an organisation, for the...

Water managers increasingly are faced with the challenge of building public or stakeholder support for resource management strategies. Building support requires raising stakeholder awareness of resource problems and understanding about the consequences of different policy options. One approach...

This dissertation delivers a framework to diagnose the Bull-Whip Effect (BWE) in supply chains and then identify methods to minimize it. Such a framework is needed because in spite of the significant amount of literature discussing the bull-whip effect, many companies continue to experience the...