Diniz, Eduardo Henrique; Jayo, Martin; Pozzebon, Marlei; … - In: Journal of Global Information Management (JGIM) 22 (2014) 1, pp. 34-50
Finding ways to downscale microfinance is one of the current challenges facing commercial banks, especially in developing countries. As banks have a poor knowledge of microfinance, operating in this market will require capacity-building, innovative business models and new technological...