As a result of growing economic pressures, collaborations and process orientation are rapidly gaining importance for hospitals. With organisation and software landscapes which have grown over time in line with specific professional groups and functions, the paradigm shift places high demands on...

The structural transformation of modern societies (e.g., aging of population, mobility) as well as continuously increasing market dynamics (e.g., mergers, technological advancement) induces health care organizations to reduce their costs while enhancing service delivery. In other industrial...

Empirical research strategies are undisputedly of paramount importance to rigorous and relevant IS research. Employed practices of empirical research in Information Systems, however, are still considered to be problematic. One related problem in this context is the lack of rigorously developed...