Zeng, Amy Z.; Durach, Christian F.; Fang, Yan - In: Transportation Research Part E: Logistics and … 48 (2012) 3, pp. 578-590
This research focuses on the decisions on recovery services to deal with short-term disruptions in public tram systems. The disruption recovery approach used in Munich, Germany – the best service acclaimed by the public, is adopted as the basis to examine whether to collaborate with a taxi...