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Optimizing customer service wi...
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Kundendienst
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Joseph, Mathew
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2
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2
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1
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1
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American Journal of Business
5
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5
International Journal of Electronic Finance
4
Advanced Logistic systems
3
International Journal of Financial Services Management
3
Annals of University of Craiova - Economic Sciences Series
2
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2
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2
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2
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2
Polish Journal of Management Studies
2
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2
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2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding
1
Acta Universitatis Nicolai Copernici, Ekonomia
1
Asian Economic and Financial Review
1
Business Logistics in Modern Management
1
Development and Comp Systems
1
European Journal of Industrial Engineering
1
Food Assistance and Nutrition Research Reports
1
Global Business Review
1
Health Care Management Science
1
International Journal of Business Performance Management
1
International Journal of Economics and Business Research
1
International Journal of Engineering Management and Economics
1
International Journal of Industrial Organization
1
International Journal of Logistics Economics and Globalisation
1
Journal of Air Transport Management
1
Journal of Business Ethics
1
Journal of Entrepreneurial Finance
1
Journal of Management and Strategy
1
LSE Research Online Documents on Economics
1
MPRA Paper
1
Management Intercultural
1
Micro & Macro Marketing
1
Natural Resource Management Economics
1
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1
Public Organization Review
1
Report / Marketing Science Institute
1
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USB Cologne (EcoSocSci)
69
RePEc
64
BASE
9
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1
Customer first : a strategy for quality service
Walker, Denis
-
1990
Persistent link: https://www.econbiz.de/10004131180
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2
Relationship marketing : successful strategies for the age of the customer
McKenna, Regis
-
1991
-
1. print.
Persistent link: https://www.econbiz.de/10004132985
Saved in:
3
Exzellenter
Kundenservice
: ein Leitfaden für vorzügliche Dienstleistungen ; die Kunst, Kunden als Gäste zu behandeln
Martin, William B.
-
1992
Persistent link: https://www.econbiz.de/10004133445
Saved in:
4
Customer service and distribution strategy
Christopher, Martin
;
Schary, Philip
;
Skjott-Larsen, Tage
-
1979
Persistent link: https://www.econbiz.de/10004138988
Saved in:
5
Der erfolgreiche Kundendienst-Berater : Service-Verhalten und Kunden-Zufriedenheit
Sieg, Christian
-
1992
Persistent link: https://www.econbiz.de/10004142282
Saved in:
6
Die Dimensionalität des Begriffs Serviceorientierung : dargestellt am Beispiel eines Verkehrsunternehmens
Haßelmann, Uwe
-
1991
Persistent link: https://www.econbiz.de/10004107027
Saved in:
7
CIS, customer information system : Konzeption und Aufbau eines Kunden-Informations-Systems anhand eines Fallbeispieles
Stromeyer, Markus
-
1990
Persistent link: https://www.econbiz.de/10004107099
Saved in:
8
Serving them right : innovative and powerful customer retention strategies
Liswood, Laura A.
-
1990
-
1. [Dr.]
Persistent link: https://www.econbiz.de/10004111573
Saved in:
9
The service edge : 101 companies that profit from customer care
Zemke, Ron
;
Schaaf, Dick
-
1989
-
1. print.
Persistent link: https://www.econbiz.de/10004113377
Saved in:
10
The manager's guide to service excellence : the fine art of customer servcice
Petite, Anne
-
1989
Persistent link: https://www.econbiz.de/10004113541
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