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English
1
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Gebhardt, Joan
10
Townsend, Pat
6
Townsend, Patrick
6
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The Journal for quality and participation
5
Managing service quality : MSQ ; an international journal
2
Quality digest
2
Qualityworld : QW
2
Industrial engineer : IE ; engineering & management solutions at work
1
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OLC EcoSci
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1
Making change possible
Townsend, Patrick
;
Gebhardt, Joan
- In:
The Journal for quality and participation
20
(
1997
)
2
,
pp. 22-23
Persistent link: https://www.econbiz.de/10007307736
Saved in:
2
Work and enjoyment
Townsend, Patrick
;
Gebhardt, Joan
- In:
The Journal for quality and participation
18
(
1995
)
7
,
pp. 10-15
Persistent link: https://www.econbiz.de/10007336551
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3
A revolutionary example for quality
Townsend, Patrick
;
Gebhardt, Joan
- In:
The Journal for quality and participation
18
(
1995
)
2
,
pp. 6-9
Persistent link: https://www.econbiz.de/10006940028
Saved in:
4
Last Word - Keep this trio of traps in mind when considering quality.
Townsend, Patrick
;
Gebhardt, Joan
- In:
Quality digest
21
(
2001
)
4
,
pp. 80
Persistent link: https://www.econbiz.de/10006275372
Saved in:
5
Quality involves everyone: How Paul Revere discovered "quality has value"
Townsend, Patrick
- In:
Managing service quality : MSQ ; an international journal
5
(
1995
)
2
,
pp. 19-24
Persistent link: https://www.econbiz.de/10007210191
Saved in:
6
Quality involves everyone: How Paul Revere discovered "quality has value"
Townsend, Patrick
- In:
Managing service quality : MSQ ; an international journal
5
(
1995
)
2
,
pp. 19-24
Persistent link: https://www.econbiz.de/10007213472
Saved in:
7
The importance of the Baldrige to US economy
Townsend, Pat
;
Gebhardt, Joan
- In:
The Journal for quality and participation
19
(
1996
)
4
,
pp. 6-13
Persistent link: https://www.econbiz.de/10007326097
Saved in:
8
Beyond charging the hill and demanding excellence
Townsend, Pat
;
Gebhardt, Joan
- In:
The Journal for quality and participation
17
(
1994
)
2
,
pp. 22-25
Persistent link: https://www.econbiz.de/10006946963
Saved in:
9
AHEAD OF THE GAME - If you only use a screwdriver, eventually you'll screw up everything. Pat Townsend and Joan Gebhardt on why a combination of quality tools is better than one
Townsend, Pat
;
Gebhardt, Joan
- In:
Qualityworld : QW
(
2007
),
pp. 40-44
Persistent link: https://www.econbiz.de/10007746428
Saved in:
10
TWO OF A KIND - What makes a good leader? Is it something that can ever be taught? Pat Townsend and Joan Gebhardt argue that the key to great leader-ship is love
Townsend, Pat
;
Gebhardt, Joan
- In:
Qualityworld : QW
(
2007
),
pp. 16-19
Persistent link: https://www.econbiz.de/10007873736
Saved in:
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