Zafiropoulos, Costas; Vrana, Vasiliki - In: Journal of Business Economics and Management 9 (2007) 1, pp. 33-45
<title>Abstract</title> Education service quality, even though it has become a major issue in higher education worldwide, in Greece it has gained attention only in the last few years. The paper analyzes how students and staff shape opinion about quality of education in a HE institute in Greece. This is one of...