Ha Nam Khanh, Giao; Minh Bảo, ThS Hồ - 2021
English Abstract: The research aims at recognizing the level of customer satisfaction and the factors affecting the … customer satisfaction of the group buying website hotdeal.vn. The measurement of EtailQ was used. The results of data analyzing … customers who use the website hotdeal.vn, which are in order: “Security”, “Reliability”, “Customer Service”, “Website Design …