Problem Definition and Relevance: Characterized by time-varying arrivals, multi-stage service, and multi-class patient population, emergency rooms (ERs) are complex healthcare delivery systems, where optimizing the staffing levels of physicians is a challenge. In collaboration with Mayo Clinic,...

Women with certain risk factors such as BRCA 1/2 gene mutations and family history of breast or ovarian cancer are at higher risk for breast cancer. For high-risk women, the existing guidelines suggest intensified screening and the use of ultrasound (US) and magnetic resonance imaging (MRI) to...