Lohikoski, Päivi; Kujala, Jaakko; Haapasalo, Harri; … - In: International Journal of Knowledge-Based Organizations … 6 (2016) 1, pp. 1-19
This study aims to research the impact of impersonal and interpersonal trust on communication among virtual teams. A … survey, focus group interviews and document reviews. The main finding is that impersonal trust is essential for the … development of interpersonal trust in virtual teams (VTs) and for communication among VTs. Furthermore, strong interpersonal …
