The ability to create a competitive and thriving economy is partly dependent onknowledge production and innovation. So how well is the UK performing in theseimportant areas? To assess the UK’s comparative performance, and gauge how itmight perform in the future, it is a useful exercise to...

This paper considers the impact that information and communicationtechnology (ICT) has on firms’ choices over organisational form. In particular,the decision over whether to produce in-house or outsource services,and the decision over the location of activity. ICT reduces the transactionand...

This Briefing Note considers recent trends in specialisation, outsourcing and offshoring of businessservices.Specialisation within a firm happens when a firm organises an activity in a specialised unit, for example,when a firm moves payroll activities out of the back office of a factory, and...

Offshoring – the practice of sourcing business services fromoverseas – ignites controversy. The loss of UK jobs in businessservices to foreign providers makes headline news. Theimplication is that the UK has become less competitive in thebusiness services market. But what is the reality?...