Abreu, Maria; Grinevich, Vadim; Kitson, Michael; … - In: The Service Industries Journal 30 (2008) 1, pp. 99-118
More than 75% of the UK economy is based on services. Knowledge-based services generate more than five times as much value added for the UK economy as advanced manufacturing. Yet, there are persistent gaps in understanding the innovative performance of services. Using Fourth UK Community...