Component technologies are perceived as an important means to keep software architectures flexible. Flexibility offered by componenttechnologies typically addresses software developers at design time. However, the design of software which should support socialsystems, such as work groups or...

Intro -- Contents -- Preface -- Acknowledgments -- I - Overview and Background -- 1 - Why Organizations Don't ''Know What They Know'': Cognitive and Motivational Factors Affecting the Transfer of Expertise -- 2 - A Critical Evaluation of Knowledge Management Practices -- 3 - Coming to the...