The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

Information and Communication Technology (ICT) has become an important factor in ourpersonal lives as well as in our social organizations—at work, at home, in our hospitals, in thepolitical institutions and in the public media. While in work settings the dynamics of sharedbusiness goals,...

In this chapter we depict collaborative aspects of tailoring software. We provide a categorization distinguishing between three levels of intensity of user ties regarding tools usage (“shared use”, “shared context”, and “shared tool”) and discuss approaches to support collaborative...

Classification schemes are an important issue in the collective use of large document collections. We have investigated the classification of technical documentations in two engineering domains: a steel mill and a sewerage plant company. In both cases we found a coexistence of different...

This thesis contributes to the field of collaborative information systems and Computer-SupportedCooperative Work (CSCW). It extends the notion of technological support for design activities "inuse" beyond providing the flexibility to tailor collaborative software, to provide means to support...

The position paper reports on our experiences with building an Eclipse based BSCW client called BSCWeasel. The client opens new opportunities for using the BSCW system, which was developed as a web-based groupware solution providing coordination support concepts like Shared Workspaces, Awareness...

This contribution is a long-term study of the evolving use of the organization-widegroupware in a service network. We are describing the practices related to organization-wide groupwarein conjunction with local groupware-related practices and how they have proceeded since theorganization was...

In this paper, we describe an approach and a prototypeto enable participatory, collaborative tailoring ofand within a groupware application. Our approach suggestsextending the architecture of collaborative toolsbeyond just offering functionality to customise or tailorthem to fit a use scenario....

The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

We reflect on the opportunities offered by tangible computing in allowing an explicit and active role of users in the co-development of uses and systems. We introduce basic concepts and past approaches related to user participation and change in systems and system use, which we group in changing...